ThePalaceonWheels.org - Terms and Conditions

Terms and Condition

10% surcharge is applicable during Christmas and New Year departures.
Goods & Service Tax (GST) will be charged extra as per the Government Rule.
50% of the adult tariff will be charged for the children between 05-12 years of age
10% of the adult tariff will be charged for the children below 05 years.
The INR (Indian Rupees) tariff will be applicable for the guests having any one of these Indian Indentity proof (Passport/Voter ID/Aadhaar/Pan Card, OCI, PIO card).

The tariff is inclusive of cost of travel, accommodation, all meals, sightseeing tours as per itinerary, entrance fee (excluding video camera fee) for monuments & palaces, entertainment, Jeep Safari at Ranthmabore, camel ride at Jaisalmer ( Sam Sand Dunes), boat ride at Udaipur (Lake Pichola) and rickshaw ride at Bharatpur bird sanctuary.
Jeep Safari on sharing basis at Ranthambore National Park.
Exclusive Car and Guide services will be provided for Sightseeing and Excursions with the Booking of Super Deluxe (Suite) Cabin.

Tariff does not include Liquor, Tips, Laundry services, Telephone calls, Video camera fees and any other items of personal nature.

20% of ticket value shall be deducted on cancellation prior to 90 days before the travel date.
25% of ticket value shall be deducted on cancellation prior to 89 to 75 days before the travel date.
30% of ticket value shall be deducted on cancellation prior to 74 to 60 days before the departure date.
No refund shall be admissible in case the booking is cancelled within 60 days before the departure date. If 100% ticket amount is not paid before 60 days from the date of travel the received 35% advance amount will be forfeited by the Operator.

No Show - In case of No Show / Non-arrival of the guest, refund or adjustment for future travel will not be applicable. The whole amount shall be treated as forfeited.
En route termination of tour - In case of En route termination of tour by the guest, for any reasons refund or adjustment for future travel will not be applicable. The amount for unused portion of the tour shall be treated as forfeited.
Amendment - Is only possible under the circumstances like Natural Disaster / Natural Calamity or Serious Health Problem's (this needs to be supported by doctor's certificate) and is subject to availability. No refunds are possible and every case will be decided on merits on a case to case basis. No amendment will be permissible in case of booking of groups or complete train.