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Palace on Wheels Reviews


Palace on Wheels, Varanasi, Kerala

We arranged the trips to the above cities and everything was seamless. We dealt with Amit who was very helpful and extremely responsive. The choice of hotels were very good in most of the places. Pickups timely and tours were good. We would recommend TRAVELOGY and will use them in the future.


Parents trip on Palace on wheels

It was a great experience for them to be on palace on wheels. The hospitality if the crew was awesome. The whole process of booking the trip was pretty seamless and Nilesh from travelogy was very helpful and took care of their pick up and drop and all the special requests. Would recommend the trip and booking it through travelogy india

Date of experience: October 2019


"Palace on Wheels - Once in a life time experience"

I am a frequent traveller across India and abroad. But this experience with Palace on Wheels has given me many memories which will cherish for the lifetime. You are treated like Maharaja throughout the journey. The supporting staff, crew, food and the train manager everyone has done their job exceptionally.

You'll be travelling across the Rajasthan and visiting the best of Rajasthan including hotels and monuments. Definitely Recommended.

Finally thanks to Travelogy India and Nilesh for making our travel easy for us and effortless experience.

Date of experience: September 2019

Magali J,

Very good experience with Travelogy

We booked a family trip for Palace on Wheels thanks to Tavrelogy. They were professional and very reactive.

Few weeks before our trip, we faced a huge problem with our bank. The situation was very stressful, but Travelogy (and especially Amit) were very helpful. They stayed solution-oriented, reactive and very professionnel, and they helped us to solve our issue.

We are very grateful to them.

Thank you Travelogy :)


Place on Wheels, Aurangabad, and Mumbai

This was our first time using a travel agency out of USA and let me tell you the experience I had with Traveloge was best in class from the beginning to the end. Everything was thoroughly laid out, Mr. Santosh, and Mr. Amit answered all our questions, their follow-up was great, and very detailed oriented. While in India we didn't have to wait for anything and all our reservations were clearly identified in the 3rd party company systems which made this trip hassle free. We can’t thank Mr. Santosh and Mr. Amit enough for this amazing experience.

We started planning for trip in February, 2018 on Place on Wheels, Aurangabad and Mumbai. Trip was for our Brazilian daughter-in-law, son and four grand-children who never been to India. We talked to Mr. Santosh. From our first phone call, we felt very comfortable and knew we will get the service what we are looking for. Within few weeks we booked our trip.

Agents from Traveloge (Mr. Santosh, and Mr. Amit) were available throughout our two weeks of trip. They helped us with all our needs and accommodations. All our flights, tour schedule, pick up at hotels, airport time were perfectly synchronized. Drivers and the tour guides were excellent and experienced.

During all our stay in India we were constantly in touch with Mr. Amit through Whatsapp. Amit made sure that everything was Ok.

Beverley, United Kingdom

Khajuraho, Palace on Wheels, Delhi

When i booked our trip through Travelogy, i wanted a truly special trip to celebrate our silver wedding anniversary in September. Apart from telling my wife that we are going to India for the special occasion the destinations were to be surprise to her. One therefore wants everything to go as smoothly as possible. Thanks to Nilesh and his team there is only one word that describes the holiday- perfect.

Our trip booking included pickups and drop offs, travel by train and car plus hotel stay at Khajuraho, guided visits of Khajuraho and Delhi (Delhi day visit was complimentary from Travelogy), and the Palace on Wheels booking. Every aspect of travel planning i.e. communication, and eventual execution was handled with utmost punctuality, politeness,and professionalism.

The only slight criticism i have of the company is the high 4% credit card fee. i still went ahead with credit card payments for the deposit and the remainder due to the protection it offers.

Jim Maggi,
Javea, Spain

1st India Experience

We were recommended by friends who had been last year & had no problems, transfers, extra night hotel etc. The train is your traveling hotel, covering 000's miles & more sights than would be possible any other way in 8 days !! Red carpet & fast track entries all the way. Food all good & fresh - "no frozen". Travelogy answered all prior queries /concerns comprehensively, as it was our 1st India experience.

Gloucestershire, UK

Retirement trip with “The Palace on Wheels”

My wife and I had long since decided that a trip on “The Palace on Wheels” would be a great way to mark our retirement and to take us to one of the places we wanted to see and so we recently took the trip, in February 2018.

There is no need for me to repeat the itinerary and add my own experiences and opinions, as these are covered so eloquently by others. I would like to share the experience from the point of view of a holiday maker investing not a small sum on a special holiday. It does entail a leap of faith to part with such a sum. Whilst our decision was based upon recommendation from a friend who had made the trip some years ago, it was interesting to note that there are two features to take into account when searching the internet. The Palace on Wheels could do so much more to promote itself in a more detailed way and they rely heavily upon “agents”, some of whom are considerably more dignified than others in the way they represent this wonderful journey.

I chose “Travelogy” as my agent, having written to three and selected based upon the manner and detail of the responses. It was a most wise choice, as “Travology”, especially “Sandeep”, were so particular about every detail of our planning. They never tired of numerous questions and, even once they had our deposit, were so helpful.

As to the trip, first of all the “bad bits”. I have absolutely no complaints whatsoever, although we heard that some guests felt that the standard of their cabins fell short of their expectations.

I elected to pay the extra to have a “Super Deluxe” cabin and, for reasons unknown but I will put down to the promotional material, did not appreciate that our entire journey would include virtually personalised guides and transport, from the train stops to all of the main places visited. This made a fantastic surprise, ensuring that our special trip became even more “special”.

We did meet up with the other guests at meal times and on certain excursions and, by-and-large, they were as impressed as we were that the standards of the excursions were so high.

It is worth pointing out that The Palace on Wheels is not only a highly desirable way to see this part of India, it also enjoys a very high status within the tourism industry, assuring that the attention that “Palace guests” receive is of the highest standard. From the special greetings at destinations along the way, to the smooth operation at all places of interest, it is clear that all of the planning and reservations, together with the standing of The Palace reputation acts in the interest of guests.

Pontypridd, United Kingdom

Palace on Wheels

Booked the trip on Palace on Wheels through Travelogy in July 2017 for a journey in April 2018, paying the deposit as required. Travelogy were very professional and prompt in all email exchanges.

To my surprise, in Jan 2018 we received an email from Travelogy informing me that my booking had been released by the train company because it was being chartered!. Then things were not quite so good. Whilst Travelogy looked at other options for us, it was soon clear that alternatives would not work. It then took over 2 months to get the deposit refunded, including referring the issue to the Indian Tourism Board and the credit card company through which the deposit was paid.

So be prepared. Palace on Wheels may 'release' your booking, and Travelogy may take time in making a refund of the deposit (less all the losses of exchange transfers etc) if the same thing happens to you.

As neither of us are “gap year traveler age”, we did want some comfort and planning provided on our behalf and we received all of this and so much more. The staff, the food, the cleanliness and entire experience was wonderfully unforgettable. The staff, of whom there is a huge compliment on the train, are thoroughly briefed and desire only to make sure that guests are treated like royalty, it was most humbling. I am much travelled and feel that many hotel and holiday chains could benefit from a week on “The Palace”, they would learn so much. We wanted a “special trip”, an unforgettable experience and we received exactly that, we also learned a whole new level of wonderment and humility. Thank you, The Palace on Wheels.

Middletown, Connecticut

One Week Luxury train tour through Rajasthan

We booked a one week luxury train tour through Rajasthan called the Palace on Wheels. We were referred to Travelology by the Palace on Wheels website referral. We knew nothing about them, and were nervous, given that we had to wire a large amount of money to book our seats. Everything worked perfectly. Our tour agent, Amit Saxena, was experienced, calm and reassuring. He arranged for a guided tour of Delhi prior to our departure, met us at the station to make sure everything was taken care of, and arranged a pick up to the airport at the end of the tour. Amazing service. Would recommend this travel agency.

Peter B

Unforgettable Journey with Palace on Wheels We took the trip in April this year. Its just a dream holiday in the Palace on Wheels train. Modern amenities, personalized services and royal destinations to explore make Palace on Wheels one of the most sought after travel alternatives in the world.


An Amazing Experience with Luxury Train

Palace on Wheels is the best way to visit Rajasthan, India. The itinerary are well designed and covers the most fascinating destinations of Rajasthan. Overall, the trip was great.

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